This is the "Getting Started" page of the "Troubleshooting Electronic Resources" guide.
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Troubleshooting Electronic Resources   Tags: access, electronic resources  

Checklist for troubleshooting electronic resources.
Last Updated: Jan 12, 2016 URL: http://guides.library.tamu.edu/troubleshooting Print Guide RSS UpdatesEmail Alerts

Getting Started Print Page
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Is the patron reporting a bad link or incorrect/missing information on the library’s website (unrelated to a specific electronic resource)?

      a.  Yes – submit a helpdesk ticket with DI.

      a.  No – Go to the Logging In, Journals, or Databases tab above.

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Eric Hartnett
 
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